The Most Common Renter Complaints That Landlords Hear

The landlord-tenant relationship can be a difficult one to navigate, especially if it involves a lot of renter complaints.

But that doesn’t mean it’s impossible to build a strong foundation with your landlord. Both parties have a lot at stake.

For you, it’s your home and your security deposit, and for your landlord, it’s their income and the property in which they have invested time and money. It’s not uncommon for tension to arise at some point, but how you handle difficult situations can make or break the relationship with your landlord moving forward.

The best initial step you can take to avoid a less-than-stellar landlord is to include an assessment of your potential landlord as part of the decision process when searching for a new place to live. Have they been easy to contact so far? Have they answered your questions and addressed your concerns? Do some background research and see if you can find any reviews from past tenants.

If you do find yourself experiencing one of these common renter complaints, there are steps you can take to try and resolve the situation.

poor communication

Common renter complaint #1: Poor communication

Many renters deal with a lack of communication from their landlords and feel that they’re unaware of certain rules or expectations as they relate to the property. Maybe you sign your lease agreement, move into your new home and never really hear from your landlord again. Or, maybe you’re having trouble with your landlord’s responsiveness to issues like maintenance requests, noisy neighbors or other important questions.

Early on in the relationship with your landlord, ask if they can walk through the lease agreement with you and point out any rules or expectations that are especially important to them (something a good landlord should do on their own.) As a tenant, it’s your responsibility to read through the lease agreement in its entirety and bring up any questions you may have.

Do your best to keep lines of communication open with your landlord — make timely contact about any issues or questions that arise and don’t be afraid to ask for help. If your landlord lives in the same building or is frequently on the property, be sure to be friendly and say hello when you cross paths. Establishing this relationship from the get-go will build trust.

maintenance issues

Common renter complaint #2: Maintenance issues

Maintenance issues and repairs are one of the main reasons you’ll have to get in touch with your landlord throughout your rental experience. Whether it’s something minor like a lighting fixture fix or something major like a water leak, your landlord should be responding and repairing your requests in a timely manner.

Establish your landlord’s preferred method of communication from the get-go. Can you text them a picture of the issue to make sure it’s catching their attention and not getting lost in an email inbox? Are they not as tech-savvy and prefer you give them a call directly? If you don’t already have a tenant portal, ask your landlord if they would consider setting one up so you can easily submit maintenance requests and your landlord can easily track everything in one place.

Be clear on what your responsibility is as a renter and what your landlord’s responsibility is. Make sure to check in on your local laws to figure out what the expectations are on important maintenance issues like water, heating or other habitability issues.

privacy

Common renter complaint #3: Lack of privacy

Sometimes, a landlord might be on the property without actually entering your home. He might comment on whether or not your front porch had been cleared of leaves or whether or not the recycling bin was too full, and it always felt like an invasion of privacy to have him pop up unannounced.

As a tenant, you absolutely have a legal right to the quiet enjoyment of your home and your landlord is required to provide you with at least 24 hours notice before entering your property (unless there’s an emergency situation). If your landlord is showing up for maintenance or inspections without notifying you first, bring it to their attention right away.

If your landlord performs regular inspections, ask if they would be willing to come on the same day every month or give you a schedule for the entirety of your lease agreement. If language around routine inspections isn’t included in your lease agreement, be sure to ask about it before you sign.

money

Common renter complaint #4: Security deposit refunds

It’s always upsetting to move out of a property and learn that your security deposit refund is much smaller than you were expecting — especially if you followed all move-out instructions and didn’t cause any major damage.

It’s important to understand that typically, landlords are not profiting off of your security deposit — they’re using the finances to repair an issue that occurred when you were the renter. Of course, there are situations where this isn’t the case and legal action is the only feasible option.

Before you move out, ask your landlord to provide you with a move-out checklist or clearly state their expectations. Refer to any checklists or inspection documents that you may have completed upon move in to make sure you’re leaving the property in the same condition you found it.

Ask your landlord if they would be willing to do a property walkthrough with you before you hand over the keys to address any issues that can be fixed or cleaned before you leave. Take pictures upon move out so you have evidence to show your landlord if need be.

If you are charged or your landlord withholds your security deposit, ask for an itemized list of the deductions so you can clearly see where your money is going.

Keep it friendly

Establishing a positive relationship with your landlord from the beginning and keeping lines of communication open will make it easier for both parties to deal with any issues that arise down the road.

The post The Most Common Renter Complaints That Landlords Hear appeared first on Apartment Living Tips – Apartment Tips from ApartmentGuide.com.

Source: apartmentguide.com

How to Clean Grout: 5 Steps to Sparkling Tile

Grout is a construction material that is used to fill the space between tiles, and with normal wear and tear it tends to get pretty dirty. Since it’s typically a lighter color and has a porous competition, grout is particularly prone to showing dirt, mold and stains. The good news is that it’s not difficult to clean grout, and in several steps, you can have sparkling tiles once again. Below you’ll find step by step instructions for how to clean grout and learn how to keep it clean long-term.

How to clean grout

Cleaning grout just requires a good grout cleaner, a scrub brush and a little elbow grease. So throw on a pair of rubber gloves — especially if you’re handling chemicals — and let’s get started.

Step 1: Remove surface dirt

scrubbing grout with brush

Scrub the grout using warm water and stiff-bristled brush to remove as much surface dirt as possible. If you don’t want to invest in a special grout brush, you can always use a scrub brush or even an old toothbrush.

Step 2: Mix a cleaning solution

spoon full of baking soda

Purchase a commercial grout cleaner or make a homemade cleaner.

One proven DIY cleaner is made from two parts baking soda and one part hydrogen peroxide. Try adding a teaspoon of dish soap to this mixture to help cut through extra greasy grime.

You’ll want to avoid acidic cleaners as they can dissolve or pit the grout as well as oil-based cleaners, which can leave a film that will attract dirt.

Step 3: Apply the cleaner and let it sit

brushing cleaner on floor with broom

Pour the commercial or your DIY solution over the grout, and depending on what cleaner you use, let it sit for about 10 minutes.

Step 4: Scrub the tile

gloved hand scrubbing grout

Use your brush to scrub the tile again. Since the grout is porous, make sure to scrub hard so that you reach the tiny spaces dirt and grime may have seeped into.

Step 5: Rinse away the cleaning solution

woman mopping floor

Wash away the cleaner with a mop or wipe clean with a damp cloth.

Best DIY grout cleaners

There are a handful of DIY grout cleaners that you can make from just a few ingredients you likely have on hand. If you don’t feel like venturing out to the store, try making these grout cleaners at home.

  • Baking Soda and Water:
    • Mix equal parts to create a paste
    • Scrub directly on grout
  • Baking Soda and Hydrogen Peroxide:
    • Mix two parts baking soda and one part hydrogen peroxide
    • Let it sit on grout for 5-10 minutes, then scrub and rinse
  • Baking Soda, Hydrogen Peroxide and Dish Soap:
    • Mix 1/2 cup baking soda, 1/4 cup hydrogen peroxide and a teaspoon of dish soap
    • Let it sit on grout for 5-10 minutes, then scrub and rinse
  • Heavy Duty Cleaner:
    • Mix 1/2 cup baking soda, 1/3 cup ammonia, 1/4 cup white vinegar and 7 cups warm water
    • Apply to grout and let sit for 5 minutes, then rinse

Additional grout cleaning tips

Everyone has their own method for cleaning, but these additional tips will help ensure that your tile stays in optimal condition.

  • Clean grout regularly — weekly or biweekly — to prevent the buildup of mildew, dirt and mold
  • For frequent cleaning, you can create a natural solution using two parts baking soda and one part water instead of hydrogen peroxide
  • You might also consider applying a grout sealer. It’s easy to apply and is water-resistant, so it will repel moisture and prevent mold and water damage.

Although cleaning can be tedious, sticking to a regular cleaning schedule will help keep your apartment beautiful and functional. Visit our blog for more cleaning and maintenance tips.

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The post How to Clean Grout: 5 Steps to Sparkling Tile appeared first on Apartment Living Tips – Apartment Tips from ApartmentGuide.com.

Source: apartmentguide.com

How to Remove Permanent Marker From Any Surface

Permanent markers are essential in every craft room and household.

They are great for creating lasting memories through artwork, writing labels on metals and plastics to help keep your home organized and even covering up scuffs on shoes.

Although the name suggests otherwise, if you accidentally get permanent marker on a surface you didn’t intend, or one ends up in the hands of a very young, but very inspired creative, there are ways to remove it.

Permanent marker can be removed from a variety of surfaces using basic household cleaners and materials. So grab an old towel or washcloth that you don’t mind the strain potentially transferring onto, and follow the instructions below to learn how to remove permanent marker from any surface.

  • Remove from plastic
  • Remove from clothes
  • Remove from wood
  • Remove from skin
  • Remove from other surfaces

How to remove permanent marker from plastic

writing leftovers on plastic container with permanent marker

If you had used a permanent marker to label a plastic item and now want to alter that label, you can use a dry-erase marker to remove the writing. A dry-erase marker works well for getting permanent marker off of plastic because it contains rubbing alcohol.

Follow these steps:

  1. Color over the permanent marker with the dry-erase marker
  2. Wipe away
  3. Repeat the process if needed

How to remove permanent marker from clothes

using hairspray to remove a stain from a shirt

If you got a permanent marker stain on one of your favorite clothing items, don’t fret. There are a number of different methods you can use to get it out of different clothing fabrics. Below are tips for removing permanent marker stains from cotton, leather and wool.

Cotton

Hairspray is an effective way to remove permanent marker from cotton. Be sure that the hairspray contains alcohol, as not all hairspray products do, and this component is critical for removing the stain.

Follow these three steps to clean your cotton item:

  1. Apply hairspray to the area until it feels wet
  2. Let it sit for 15 minutes
  3. Put clothing item in the washing machine without other items in case the stain bleeds
  4. Run on warm with detergent

Leather

You can remove permanent marker from leather, without damaging the fabric, using white vinegar.

Follow these three steps to clean your leather item:

  1. Dab vinegar onto the stain with a cloth
  2. Let it sit for a few minutes
  3. Use the same cloth to wipe off the stain using a circular motion

Wool

Hairspray is also an effective way to remove permanent marker from wool. Instead of tossing the item in the wash after setting the stain with hairspray, you can handwash it to prevent damage to the item.

Follow these steps to clean your wool item:

  1. Apply hairspray to the area until it feels wet
  2. Let it sit for 15 minutes
  3. Hand wash the item with cold water

How to remove permanent marker from wood

removing permanent marker from wood with toothbrush

Not only does toothpaste fight stains in your mouth, but it can also fight stains on your wood furniture or floors. The abrasive quality of toothpaste helps to gently remove the dye without dissolving it. It’s best to use a baking soda toothpaste, but if you don’t have one you can simply mix baking soda with the toothpaste you have. Skip the gel toothpaste, it won’t work.

Here’s how to do it:

  1. Apply toothpaste to a cloth or you can even use an old toothbrush!
  2. Rub into the wood, going with the grain
  3. Repeat as needed

How to remove permanent marker from skin

using hand sanitizer to remove permanent marker from hand

It turns out that hand sanitizer not only can clean your hands of germs but also can be used to remove permanent marker from your skin:

    1. Squirt a dab of hand sanitizer into your hand or on a cloth
    2. Rub directly into the stain
    3. Wipe away with a cloth

How to remove permanent marker from other surfaces

putting rubbing alcohol on a cloth

If permanent marker ended up on one of your upholstered furniture pieces, a stainless steel appliance, wall, carpet or glass item, you can remove the stain using the techniques we breakdown below.

Upholstery

Use rubbing alcohol to remove permanent marker from upholstery. It’s best to blot the area with the rubbing alcohol instead of rubbing as it’s possible to actually massage the stain further into the fabric.

Follow these simple steps using rubbing alcohol:

  1. Apply rubbing alcohol to a clean cloth
  2. Blot the area
  3. Wash away the remaining rubbing alcohol using a clean damp cloth

Metal

Similar to plastic, dry-erase markers work well to remove permanent marker from metal. So if permanent marker ends up on one of your stainless steel appliances, follow the steps below. Keep in mind, you may have to repeat this process a couple of times to fully remove the stain.

  1. Color over the stain with a dry-erase marker
  2. Wipe away

Wall

Toothpaste for the win, again! Toothpaste also works great for removing permanent marker from walls without causing damage. As previously mentioned, skip the gel toothpaste and ideally choose one that contains baking soda. Then follow these steps:

  1. Apply toothpaste directly to the wall stain
  2. Allow it to sit for 5–10 minutes
  3. Scrub the mark in a circular motion
  4. Wipe the remaining toothpaste away with a damp cloth

Carpet

To remove permanent marker from the carpet, just like with upholstery, you can use rubbing alcohol. Remember, blot the area with the rubbing alcohol instead of rubbing so you don’t rub the stain further into the carpet. Follow these steps below:

  1. Apply rubbing alcohol to a clean cloth
  2. Blot the area
  3. Using a damp, clean cloth, wipe away the remaining rubbing alcohol

Glass

If permanent marker ends up on one of your glass items, such as a window or mirror, you can remove it with nail polish remover or rubbing alcohol by doing the following:

  1. Apply remover of your choice to a cloth
  2. Rub the strain
  3. Use a clean cloth and a multipurpose or glass cleaner to wipe away

Dry-erase boards

In addition to working well to remove stains from walls and plastic, dry-erase markers can be used to remedy a situation where you may have mistakenly used permanent marker on a dry-erase board. In two steps, you can pretend as though nothing ever happened:

  1. Write over the stain with a dry-erase marker
  2. Wipe away with a clean cloth

Few things in life are truly permanent

You may have to repeat the steps laid out above a few times to be successful, but with a little effort and patience, you can remove most permanent marker stains. For additional cleaning hacks, be sure to check out our cleaning and maintenance tips.

The post How to Remove Permanent Marker From Any Surface appeared first on Apartment Living Tips – Apartment Tips from ApartmentGuide.com.

Source: apartmentguide.com

7 Apartment Winter Maintenance Tips for Renters

Winter always seems to sneak up on us, year after year. Because most climates experience the most dramatic change in weather during the colder months, it’s important to understand what apartment winter maintenance or preparatory tasks you’ll be responsible for at your rental property.

While some tasks fall on the shoulders of your landlord or property manager, there are certain steps you can take as a renter to ensure a safe and comfortable winter at home.

1. Check in with your landlord or property manager

Before the winter hits, touch base with your landlord if you’re unclear on what are tenant responsibilities and what are landlord responsibilities. Who’s responsible for removing snow and ice at the property, and what are the expectations?

Some states have local snow and ice removal regulations regarding public sidewalks or other public areas. Discuss acceptable de-icing measures to make sure you aren’t causing damage to any surfaces.

thermostat

2. Test out the heat

While it’s your landlord’s responsibility to have heating and cooling systems serviced regularly, it’s helpful to turn on the heat a bit early for a short period of time to make sure everything is functioning properly.

It’s always better to learn about any issues ahead of time instead of discovering a winter maintenance problem in your apartment when the cold temperatures set in.

3. Avoid unwanted guests

Cooler weather and more precipitation means bugs, rodents and other pests are looking for a warm place to call home. An easy way to attract unwanted pests is by providing them with a food source, so be sure to take a few preventative steps, especially now that many of us are cooking at home more than ever before.

Store your dry, perishable food items inside air-tight containers that pests can’t chew through. Try to take trash containing food scraps out as soon as possible instead of letting it sit. Aim to wipe down countertops at least once each day to get rid of crumbs and food remnants.

4. Prevent frozen pipes

Be sure to follow all of your landlord’s instructions to avoid frozen or burst pipes due to cold weather. Most landlords or property managers will provide guidance on temperature levels and other preventative measures to avoid this issue.

If you’re leaving on vacation or will otherwise be away from your rental for a period of time this winter, give your landlord a heads up and ask if they want you to set the temperature at a certain point or leave a couple of faucets on a slow drip.

woman with blanket and coffee

5. Stay warm and save money

Of course, you want to be comfortable in your own home, but keeping a few things in mind when it comes to turning on the heat can have a dramatic impact on your monthly bill. Experts say you can save up to 10 percent on your yearly heating expenses by turning down the thermostat just 7-10 degrees for approximately eight hours per day, like while you’re at work or while you’re sleeping.

Ceiling fans are an excellent tool to help distribute heat evenly. Many models have a switch that forces blades to spin clockwise, which will push warm air down into a room.

6. Be prepared for emergencies

If you live in an area where winter weather and storms are a frequent occurrence, it’s wise to make sure you’re prepared ahead of time for any worst-case scenarios. Sign up for weather and emergency alert systems to stay informed about any potentially threatening storms and actions should take. In general, stay indoors during major storms and avoid road travel until it is safe to do so.

7. Notify your landlord of any issues as soon as possible

Common winter issues like ice dams, frozen pipes or issues with the heating system can quickly spiral out of control. It’s important to keep tabs on your home and alert your landlord of any potential issues as soon as possible so they can be taken care of as quickly as possible.

Winter is coming

Whether you’re dreading winter or it’s your favorite season, taking the time to prepare your apartment for winter maintenance will help set you up for success as a renter. Come to a clear and established understanding of what your responsibilities are and what your landlord is responsible for, and make sure to hold up your end of the bargain.

The post 7 Apartment Winter Maintenance Tips for Renters appeared first on Apartment Living Tips – Apartment Tips from ApartmentGuide.com.

Source: apartmentguide.com